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Fidelity names buck-stops-here service czar for all of its financial advisory channels

Maggie Serravalli is aiming for service quality consistency

Author Brooke Southall March 15, 2010 at 12:56 PM
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Maggie Serravalli: It is about taking it to the next level and making it a distinctive experience


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Mentioned in this article:

Aite Group
Consulting Firm
Top Executive: Frank Rizza



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