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Articles written by Lisa Shidler


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Shirl Penney [quotes MLK]: 'Darkness cannot drive out darkness, only light can do that.'

Shirl Penney won J.P. Morgan and BlackRock backing the same day Hurricane Helene brought down his house and lifted his faith in friends, family and coworkers

The Dynasty Financial Partners CEO has evacuated from incoming Hurricane Milton but laments blows his staff and neighbors absorbed from Helene -- and fears the worst may yet come

October 10, 2024 at 3:20 AM

Rick Wurster will soon be the decider as well as the strategist at Schwab.

Rick Wurster's CEO tenure begins with a big RIA question: will he honor Bernie-tenure 'pledge' to keep custody free, or will he create a new, possibly better, pricing paradigm?

RIAs have had a limited back-channel to the c-suite since Bernie Clark's departure, and Wurster remains an unknown to the industry.

October 8, 2024 at 4:06 AM

Walter Bettinger commanded the post-Chuck era beginning in 2008.

Walter Bettinger joins Charles Schwab Corp. mass executive exodus, leaving a very complex CEO puzzle to solve for his young, ex-McKinsey successor

CEO grew the company by $8 trillion in assets to 'powerhouse' status amid significant accomplishments -- sans RIA mention -- but shares are sagging, and its bank remains a sore subject.

October 3, 2024 at 10:12 PM

Yoav Zurel will seek to forge partnership with recordkeepers.

Pontera password-sharing business model is a bridge too far for Fidelity; it bans the practice for its 401(k) plans in blow to the fintech's future

The $4.5-trillion recordkeeper cites data security as the immediate concern but it also cites a clash between unauthorized, unidentified third-party advisors executing trades -- without plan sponsor oversight

September 24, 2024 at 2:15 AM

Farbod Nowzad on right [with Eshan Govil]: We'd love to create an outcomes-based model.

Two 27-year-olds raise $3.6 million to mine 'real-time,' high-net-worth RIA leads, with AI doing double duty to wire client-advisor chemistry

Farbod Nowzad and Eshan Govil, who co-founded Cashmere, start by mining life events as they are happening then take steps not to squander good timing

September 13, 2024 at 3:30 AM

Doug Mento: We are dedicated to continuously evolving and innovating our advice offers.

Vanguard is finally flavoring its 'vanilla' robo-RIA with 99.7% lower minimum, a 25 basis-point 'active' version -- and 'personalized coaching,' albeit provided by a robot

The new Malvern, Pa., CEO gets a new toy -- a killer $330-billion RIA unit with a Robo arm -- that was not in his arsenal during his BlackRock days.

September 10, 2024 at 1:48 AM

Holly Teeter: Case based on unsubstantiated supposition and innuendo.

Kansas judge shoots down female employee who sued Edelman Financial Engines, calling her gender, race bias and hostile workplace allegations flimsy 'innuendo'

Judge Holly Teeter said Maria Woods didn't connect her alleged mistreatment to her sex or race, and tossed charges against the mega-RIA.

August 28, 2024 at 3:02 AM

Emily Binder: They are playing on... TikTok, Reddit and Discord.

Reddit and weep; Fidelity soars 68% in social media interactions, after embracing TikTok and other media, but sticks with the traditional output on Facebook and LinkedIn

The Boston giant' is getting past the old LinkedIn, Facebook paradigm, adopting a more casual tone and using third-party media for 'service.'

August 27, 2024 at 2:05 AM

Gaurav Sharma: Working with RIAs is a big priority to us post-raise.

Capitalize inks 'deep, multi-year' deals with Schwab, Betterment and Robinhood to mine 401(k) assets, and $19 million VC round follows

The New York City 401(k)-rollover startup is using 'Plaid' style APIs startups to unlock $1.65 trillion in all-but-forgotten401(k) assets

August 23, 2024 at 4:25 AM

Marcel Tsai made TDA and Schwab systems sing; now he's at TradePMR with Jon Patullo.

TradePMR brings on four more ex-TDA Apex executives -- not least Marcel Tsai -- to strengthen Jon Patullo's hand in making 'Fusion' a worthy Veo 2.0

TradePMR is continuing its Dark Horse play to exploit the TD Ameritrade RIA niche with a foot-in-the-door strategy with big, profitable RIAs seeking to multi-custody outside Schwab Advisor Services

August 20, 2024 at 4:08 PM

Jason Wenk: 'Unfortunately, clients cannot stay at Pershing.'

Altruist drops news on former SSG RIAs -- they must leave Pershing by November for Altruist or third-party custody, catching many by surprise

The Culver City, Calif. custodian called a town hall after negotiations with Pershing fell flat and gamely admits this was not the 'original intent'

August 7, 2024 at 4:45 AM

Rick Kent: We believe that this transition will better position us to offer innovative solutions.
August 2, 2024 at 12:53 AM

Leslie Dentinger Norman: We don't want them figuring out financial planning tools. We take that off their plates.

Dynasty Financial rushes to boost internal goals after it grew 47% post-IPO withdrawal, and promotes ex-RayJay exec to CTO to engineer a big get-off-that-laptop deliverable

Leslie Dentinger Norman -- more of an RIA process expert than a coding wonk -- is ready to dial in the big Dynasty deliverable, a judicious admixture of bundles, unbundles and data usage based on firm needs

July 26, 2024 at 12:52 AM

Walt Bettinger: We want to make sure that we maintain sufficient deposits at our bank to, again, fund the loans that our clients want, and then have appropriate levels of liquidity over and above that.

Wall Street hammers Charles Schwab Corp. shares and blasts management 'execution' after Tuesday's surprise unveiling of budding mega-outsource deal with its biggest shareholder, TD Bank

The Westlake, Texas giant's shares fell 5.4% today after plummeting 10% yesterday; analyst see the bank's risk retreat as a concession the March 2023 interest rate crisis has done 'permanent' damage.

July 18, 2024 at 1:43 AM

Taylor Matthews: We just wanted to make sure we worked out the kinks

Farther exhales then reveals that it has poached 10 advisors from Goldman Sachs since September, not without trepidation about poking the squid

The VC-backed RIA stared down legal perils to grab United Capital defectors but is now in 'good shape,' its CEO says, revealing that it grabbed 32 advisors in the past three quarters bringing it to $3 billion AUM

July 12, 2024 at 10:22 PM

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