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Fidelity Investments strikes right back at Schwab with retail direct indexing that offers two apparent advantages -- it shaves $95,000 off the minimum and already is accepting assets

The Boston giant launches FidFolios today (Apr. 1) in a covering move that goes one better than Schwab with a radically lower barrier, though Schwab questions its utility in the real world.

Author Brooke Southall April 2, 2022 at 12:52 AM
no description available
Tom O'Shea: '[The FidFolios launch] is really provocative, and, I would say, groundbreaking.'

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Charles Schwab Corp. discloses imminent, sweeping 'TD Ameritrade' layoffs, indirectly revealed in new SEC filing that reports it will expense severance mostly in 2023 to gain 'incremental' $500 million synergy in 2024 and beyond

The Westlake, Texas, firm had not previously disclosed the cost of terminations -- people and offices -- or that so many of the farewells will happen by Dec. 30

August 22, 2023 at 12:46 AM

Biz Briefs: The sorry scene at my local First Republic branch • Schwab launches new (smaller) lay-off round • Schwab hoovers pennies passing FINRA fee to clients • Gensler pleas for funds • Fidelity owner's private equity pres. retires • an Orion-Envestnet staff switcheroo • LPL dumps FutureAdvisor

Range Rovers screeched in and drivers joined a grim queue to get their cash, and cookie • The Schwab-TDA deal cull count now stands at roughly 3.5% of its staff • FMR's hockey star president has stepped down • SEC chief wants more enforcers • An Envestnet executive proves joining a rival is good business • LPL now has an in-house robot.

April 29, 2023 at 1:36 AM

Charles 'Chuck Schwab' called James Gorman to protest a two-broker poach, kicking off a hydra-headed legal battle, costing Morgan Stanley millions, so far

The Schwab founder and chairman invoked Charles Schwab Corp.'s zero-tolerance policy against Wall Street -- or RIA -- poaching of talent and AUM from Schwab branches.

March 9, 2023 at 1:23 AM

Fidelity will hire 4,000 staff in first half -- a staggering number but a tapering off from 'unprecedented' rate in 2021-2022 that catapulted it to 68,000 employees

The $10.3 trillion giant explains its hiring -- in a layoff environment -- as an RIA-like goal, namely having the human bandwidth to develop 'lifetime' relationships with its 40 million investors

February 17, 2023 at 2:49 AM

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Iraklis Kourtidis

Iraklis Kourtidis

April 2, 2022 — 1:58 AM
Some extra nuance: servicing 100x times as many accounts (even at 1/100 the average size), is actually less than 100x the effort. However, it's way closer to 100x than 1x. Here are some reasons why. Bad 3rd party data: a stock split or cash dividend that was published or handled incorrectly will affect all accounts that held that stock, regardless of account size. This is even more likely for a broad market stock index such as the S&P 1500 (not a typo), which Wealthfront used to do DI on at the highest account tiers. Such errors tend to be more likely for smaller stocks in practice. So now you have to 'lock' 100x as many accounts and prevent further trading in them until you resolve this. The same thing holds for any mishandlings of index additions/deletions, bad ESG data (e.g. the provider changes their methodology and a stock that was previously saintly erroneously turns evil overnight), etc. Infrastructure: with fractional shares (which I surmise Fidelity is using), clients would still hold (roughly) all index constituents, just at smaller quantities. However, storing smaller quantities doesn't take up less space. So now your database needs to be ~100x bigger, which means you may need altogether different storage techniques, etc. This is mostly one-off complexity that applies when you build a system, but there are also ongoing operational concerns as well. Human / operational: a reasonable guess is that 100x the clients will result in ~100x customer service interactions. Maybe it's less (small clients don't care as much) or more (small clients are less sophisticated) - I don't know. But it won't be 1x. Code bugs: if you discover a bug somewhere, it's likely to affect 100x as many accounts. Fixing the code takes the same time, of course. However, fixing the *accounts* will take longer. If you have e.g. 5 large accounts, you can probably run a few commands and fix them (and confirm the fix worked) by hand. With 500 (100x), you can't.
Brian Murphy

Brian Murphy

April 2, 2022 — 8:50 PM
Thanks to Iraklis for providing color to the problems associated w/ DI at scale for smaller accounts. Great insight. I still think we're missing the forest (goal of wealth accumulation) through the trees (specific technologies DI/ESG). A couple of points on this: Which indices are we applying DI to? Growth/Value/Blend? And who is providing insights on which indices are best suited going forward? For example, growth did incredibly well during the money printing regime of the last 10 years - and one could've implemented a DI strategy around a blended strategy and missed out on over-emphasizing growth. Or they could've bought QQQs early on, never re-balanced, and vastly out-performed a blended strategy using DI. And if they over-emphasized value they would've under-performed. The goal of retail savers is not to index tightly to specific indices, but to accumulate after-tax wealth over time for retirement, home purchases, etc. Discussions of DI/ESG are discussions around ways to implement a strategy. The intelligence layer needs to be added at a higher level - and no one has been working on that. Why does that matter? Regimes change - and perhaps what worked best over the past 20 years won't be well suited for the next 20. Who, or what, guides these macro decisions? Walt Bettinger and his counter-part at Fidelity?
brooke southall

brooke southall

April 2, 2022 — 9:15 PM
It all comes back to forestry!

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