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Charles Schwab Corp.'s $1.6 billion USAA deal is yielding 1,000 referrals a week at the right price in an increasingly competitive client acquisition game

The San Francisco broker's bet that USAA insurance customers would like Schwab offerings better is proving out in the early weeks.

Author Oisin Breen August 8, 2020 at 1:52 AM
2 Comments
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USAA is delivering on its promise to be a fount of referrals for Schwab -- to the benefit of both.

RIA Custodians


Robert A. Cohen

Robert A. Cohen

August 9, 2020 — 12:03 AM
Schwab is a growing, gutsy company!
Brian Murphy

Brian Murphy

August 9, 2020 — 7:28 PM
IMO, this article just points out that the industry as a whole is close to its apex. Buying customers (whether through acquisitions or referral agreements) is typically a later stage phenomenon that suggests little in the way of real innovation going on in the sector. Yet, we still have millions of American families that don't have access to personalized comprehensive financial planning, budgeting, credit tools - and no way to make sense of their financial lives. Hmmm... Make hay while the sun shines, industry - when night comes it's going to be a long one.

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