After dream of cloud-based PortfolioCenter falters, Schwab Advisor Services makes good by showering small RIAs and third-party software vendors with windfalls

One has to wonder how and why such a failure so late in the game. Providing a strong infrastructure framed in a reasonable digital experience is a minimum expectation, if not requirement, in any business. As demonstrated here and in firm after firm, SF is a tool, not a panacea, it's inflexible in many ways. The idea that a CRM should become the center of the technology universe for the wealth industry was flawed from the start. The great news is that external providers will pick up the slack and benefit with increased sales and improved stickiness for their platforms. Such has been the case and is why these providers continue to flourish. Pete Pete Giza | Spitbrook Associates LLC