Schwab studies zero-fee mutual funds in wake of Fidelity's zero-fee mutual fund launch, but Schwab CEO Walt Bettinger still wonders 'what's the point?'
CEO Walt Bettinger says a 'really different strategy' may be the outcome of Schwab's efforts in the 'coming months'
Author Brooke Southall October 19, 2018 at 10:44 PM
![Adam J. Kait](/_next/image?url=https%3A%2F%2Fwww.gravatar.com%2Favatar.php%3Fgravatar_id%3D20b9163e2082412eb55d313aa09e1292%26default%3Dhttps%253A%252F%252Fucarecdn.com%252F0b5addcb-6e7e-48f1-9e88-2279491e69b9%252Fiphonelogo.png%26size%3D50&w=1200&q=75)
Adam J. Kait
November 10, 2020 — 6:40 PM
Victory has utterly failed the transition of USAA's 529 plans (at least). After going through the registration process my account was immediately placed into "locked" status, which as far as I can tell has happened to everyone in the transition. It is impossible to log in and impossible to get help - I was on hold for three hours yesterday then got dropped. I intended to rebalance my investments Monday, and have been completely able to do so. This is an EPIC FAILURE and a demonstration of TOTAL INCOMPETENCE. I don't know who these bozos are, but I intend to pull my 529s from them as quickly as humanly possible. Lawsuits are inevitably. What a joke.