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Consumer Reports names Betterment in top five for customer service with USAA, Schwab, Vanguard and T. Rowe Price

The recognition flies in the face of a bias against that says robos can't hold hands with their bony robot fingers

Author Lisa Shidler
Admin:
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Jon Stein frequently rolls up his sleeves to handle Betterment investor queries as part of his non-robo strategy.

Related Moves

Jon Stein ousts himself as Betterment CEO and taps Sarah Levy, who joins an exclusive club of top women executives, with a mission -- an IPO

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December 8, 2020 at 5:27 PM

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Chief operating officer Dustin Lucien is the latest to leave the New York City robo-advisor, one of at least eight positions open as it prepares a push across multiple business lines to ignite growth.

January 19, 2021 at 6:32 PM


Mentioned in this article:

Betterment, LLC
Financial Planning Software
Top Executive: Jon Stein

AdvisorEngine
Financial Planning Software
Top Executive: Rich Cancro




Willy05

Willy05

August 15, 2015 — 3:40 PM

Agree Consumer Reports was off base in including Betterment in this list of brokerages. Betterment should have been grouped with other similar Robo advisors, not full service brokers.

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