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Schwab's rapid response to letter snafu seems to be smoothing ruffled feathers

The custodian garnered praise for its straightforward apology, but does the blunder point up a larger conflict of interest?

Thursday, August 25, 2011 – 5:35 AM by Lisa Shidler
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Jason Lahita: Trying to somehow gloss over this or claim it was justified would pour gas on the fire - take your lumps for an honest mistake and move forward.

Related Moves

Known for his high 'emotional quotient,' Jason Lahita rides solo, again, as a PR guru; this time, he's selective and looking for a few good non-robots

The Los Angeles RIA PR pro is launching a company called StreetCred from a backyard outbuilding with a mindset of finding clients who click with him

September 16, 2020 – 6:00 PM

Fidelity, others pounce on TD RIAs with a vengeance following Schwab merger, but Schwab finds a white knight to defend its new Texas fort, and, suddenly, Tom Nally's future seems clouded at 'Schwabitrade'

Former TD Ameritrade RIA chief and retail chief Tom Bradley will assist Bernie Clark in instilling trust and applying 'modern' service to the under$100-million crowd during an age of anxiety at both firms

December 10, 2019 – 2:05 AM


Mentioned in this article:

FiComm Partners
Marketing & Public Relations
Top Executive: Megan Carpenter, CEO




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