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Fidelity, Vanguard and Schwab have top 401(k) brands but plan sponsors like the service of off-brands better, study shows

In market share wars for retirement plan dollars, big and small brands alike have much to learn

Author Brooke Southall July 8, 2011 at 2:23 PM
Admin:
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Christy White: No 401(k) plan provider has succeeded yet in having a top brand and a top service rating..

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Range Rovers screeched in and drivers joined a grim queue to get their cash, and cookie • The Schwab-TDA deal cull count now stands at roughly 3.5% of its staff • FMR's hockey star president has stepped down • SEC chief wants more enforcers • An Envestnet executive proves joining a rival is good business • LPL now has an in-house robot.

April 29, 2023 at 1:36 AM

Fidelity will hire 4,000 staff in first half -- a staggering number but a tapering off from 'unprecedented' rate in 2021-2022 that catapulted it to 68,000 employees

The $10.3 trillion giant explains its hiring -- in a layoff environment -- as an RIA-like goal, namely having the human bandwidth to develop 'lifetime' relationships with its 40 million investors

February 17, 2023 at 2:49 AM

RIA Quick Takes: Orion deepens DFA embrace by using it as portfolio manager-inside-ETF ~ Hardship withdrawals surge at Vanguard and Fidelity ~ Schwab hires 400 ~ Fidelity flips six funds into ETFs ~ Kitces makes list before Christmas ~ Amit Dogra has $1 billion of good news from his new Portland gig

Americans are struggling, though jobs are plentiful; Larry Fink's ESG zeal costs BlackRock another client, just as the Vatican issues ESG guidance; UBS says we didn't like you anyway to mass affluent and Michael Kitces and Craig Iskowitz join forces.

December 3, 2022 at 3:16 AM

Fidelity Investments loses Kathleen Murphy who largely caught up Fido to Schwab (near $4T) on the retail side by reversing net promoter scores

The 'no whining allowed' leader of the Boston giant's retail business, who oversaw $2 trillion in net new assets, was ready to exit but hung in through a year dominated by COVID-19 challenges

January 23, 2021 at 2:02 AM

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Mentioned in this article:

Ascensus
Third Party Administrator
Top Executive: Bob Guillocheau

Market Strategies International

Top Executive: Rob Stone




Frederick Van Den Abbeel

Frederick Van Den Abbeel

July 8, 2011 — 4:32 PM

Bruner et al. v. VLP Corporate Services, LLC , filed June 26 in U.S. District Court for the District of Kansas. Article in PlanSponsor.com RE: small 401(k) plan lawsuit targets providers for excessive fees and inadequate disclosure. Charles Schwab was also named in the suit.

Brooke, might be worth exploring further the outcome (I believe case is still pending) as a tie-in to this article? The suit is unique because a custodian was also included.

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