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LPL Financial undertakes painstaking overhaul of service spurred by capacity overwhelm and RIA demand for Schwab-style pods

In addition to aggressive hiring, training and creating 'queues,' Tom Gooley and Tim Hodge are tackling the big one -- service culture

Author Lisa Shidler November 24, 2015 at 5:51 PM
1 Comment
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Tom Gooley: We're setting up specialized queues for death, divorce and retirement.

Hybrid RIA


Stephen Winks

Stephen Winks

November 25, 2015 — 7:17 PM

LPL is coming of age bringing in top executives from top firms in the know, creating a new service model built around an entirely new infrastructure that eclipse outdated Wall Street systems which do not support advisory services, the client’s best interest and the professional standing of the broker when rendering advice. It will be interesting to see how Wall Street veterans adapt the outdated brokerage product distribution model to the new advisory services business model in the client’s best interest. Very exciting for investors and advisors. LPL promises to be a market leadership challenge for the industry at large as transparency renders the institutionalized inefficiencies of the old trading and distribution model both expensive and clearly counter to the best interest of the investing public.

SCW
Stephen Winks


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Mentioned in this article:

LPL Financial
RIA-Friendly Broker-Dealer, RIA Welcoming Breakaways, Advisory Firm
Top Executive: Dan Arnold

Nexus Strategy
Consulting Firm
Top Executive: Timothy D. Welsh



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